HAPPY EASTER! We are Closed Easter Monday, however you can still arrange repairs and post your straighteners to us over the Easter Weekend!


  • SAVE 5% on Repair Services when sending two or more products. Use code SAVE5 at checkout

  • We stock a range of refurbished stylers from £24.99

    View our collection
  • 10,000’s Happy Customers

    Check out our verified reviews
  • Luxury ion Hair Brushes Only £3 with any repair service

    Add at checkout

SAVE 5% on Repair Services when sending two or more products. Use code SAVE5 at checkout

We stock a range of refurbished stylers from £24.99

View our collection

10,000’s Happy Customers

Check out our verified reviews

Luxury ion Hair Brushes Only £3 with any repair service

Add at checkout

ghd & Cloud Nine Repairs by Ion Originals Ltd

About us

We have 15 years of experience in Hair Straightener Spares, Repairs and Refurbishments!

We have repaired over 15,000 hair irons!

We are proud to be the No. 1 ghd repair service in the UK and Feefo Platinum Award Winners for three consecutive years!

Our qualified experts have years of experience working with consumer electrical goods and will have your ghd working and back with you quickly – we understand how important they are!

Our workshop is located in Alnwick, Northumberland. We offer a Nationwide Postal Repair Service. Simply post your ghd or Cloud Nine to us, we repair and return it within 48 hours!


What is included in our repairs?
  • Fault Diagnosis
  • Parts
  • Labour
  • Testing
  • PAT Test
  • Free Gift- ionco® Accessory
  • Return Royal Mail Tracked 24® delivery
  • 6 Month warranty